Contact Details

Sheri Brown

Contact Tel:
01933 678775
Mobile:
Contact Email:
sheri.brown@homeinstead.co.uk
Website:
https://www.homeinstead.co.uk/eastnorthants
Facebook Page

Key Services

Areas covered

About

Home Instead East Northants office is a provider of high quality home care services to younger people with disabilities living in North and East Northants and North Bedfordshire. The business services the principal towns of Rushden/Higham Ferrers, Wellingborough and Kettering and all surrounding towns and villages, and has been established now for 7 years. The business is owned by husband and wife team Mark and Rosina Darnell, who both share a clear vision of supplying the means for people to remain living with dignity and independently in their own homes with the care and support that their team of CAREGivers provide.

Mark and Rosina decided to open a Home Instead office as they both had previous first-hand experience of how hard it was to find good quality care for their own parents. Offering services ranging from companionship, light housekeeping, meal preparation and personal care, Home Instead regards it as a special privilege to look after people with varying needs and conditions, with compassion and empathy. Clients needs vary from one hour of housekeeping per week through to twenty four hour specialist care. Others may only require help during a family break or respite period.

The services are completely adaptable and variable to suit client and family requirements. It is this ethos which drives Mark and Rosina and their team to provide the highest quality of service with thoroughly vetted and trained CAREGivers. All staff have enhanced DBS checks and must provide at least four references before training begins. The CAREGivers are also carefully selected for their empathy and nurturing qualities, their caring and respectful approach to their clients and a willingness to match their valuable skills with their clients' own requirements.

The business is registered with the Care Quality Commission and provides its services to privately paying clients and also the NHS continuing healthcare service, and those with personal budgets and in receipt of direct payments. The service that we provide is different to many care companies. All support is bespoke and individually planned for each client, with input to the planning always welcome from the client and their families or advocates. Visits are not rushed as Home Instead understand the importance of spending time supporting clients on a social and emotional level as well as getting the necessary 'jobs' done. We concentrate on building relationships between CAREGivers and clients, so continuity of staffing and introductions of CAREGivers to clients are of great importance.

Categories of SEND

Cognition and learning, Communication and Interaction, Sensory and/or physical development difficulties , Emotional, social & mental health difficulties.

Age group

Transition to adult services.

Type

Health and/or Social Care Service , Specialist Educational Setting and/or Outreach Service.

Referral Process

Our relationship-led care is tailored to meet the needs of our clients and their family members and visit our clients at a time that is convenient to them. Below is a list of just some of the ways we can support you or your loved one. If you have any questions, or are interested in our services, contact our office on: 01933 678775