Contact Details

Sorrell Dowling

Contact Tel:
0203 174 2394
0203 174 2394
Contact Email:
Facebook Page
Twitter Feed
LinkedIn Profile

Key Services

Areas covered




At Fresh Start in Education we specialise in the re-engagement of students who are out of education.

This includes students who are at risk of exclusion or have already been permanently or temporarily excluded, school refusers, SEND, young offenders, those with emotional or behavioural difficulties, serious health issues or those who are generally disengaged from education.

We work with all ages from early years through to adult. We provide bespoke, usually one-to-one, child-centred, high quality education programmes, which ensure that all the students that we work with have outstanding opportunities to re-integrate into regular or specialist education. We provide the encouragement and tools for students to develop and apply the knowledge, skills and understanding that will help them become successful at learning, confident as individuals and to live productive and responsible lives.

We work with Local Authorities, Schools and Private Individuals - parents or adoptive parents.

We are a UK wide provision. We go anywhere - anytime - in England, Wales, Scotland or Northern Ireland. 

We deliver our services wherever the student is, so no matter how disengaged or hostile to education we will meet them where they are and work from there.

Case Studies:
The following case studies give an example of our work and achievements with disaffected young people. 

Click on the links below to read the full case studies.  

Fresh Start in Education - Stevie
When I first started working with Stevie, he was a 'difficult customer', and who could blame him? He was in a bad place for an eleven year old boy.
 had a history of violence and theft as well as multiple exclusions from school, he was a law unto himself.

Fresh Start in Education - Jasmine 
Fresh Start in Education was asked to work with Jasmine who was in Year 5. For some time Jasmine had been struggling in school and despite the various coping strategies put in place for her, she had become disaffected and was refusing to work.

Fresh Start in Education - Mahmet 
When I began working with Mahmet, I knew my work would be cut out for me.Initially, we had him working in the same room as another student. However, this arrangement simply didn’t work as whenever Mahmet hit a problem, he would begin to ‘play up’ and involve the other student as his audience or target.

Fresh Start in Education - Sara 
I began working with Sara in January 2014 and our objective was to prepare her to sit GCSEs in May/June of that year. Given Sara’s time out of school, and the difficulties she was contending with, I was impressed with her desire to achieve GCSEs and her acceptance of how instrumental they could be in taking her life in a positive direction

Categories of SEND

Cognition and learning, Communication and Interaction, Medical conditions , Emotional, social & mental health difficulties.

Age group

Early years, Primary, Secondary, Post 16.


Consultancy Service, Education Service, Specialist Educational Setting and/or Outreach Service, Targeted Service & Specialist Practitioners .

Referral Process

A potential referrer would usually initially contact our Referral Team by phone and then, following up a discussion about the required provision, would be sent a Referral Form to complete. Upon receipt of the Referral Form, Fresh Start will usually conduct our own Engagement and Education Assessment which looks at the needs of the student and, in line with the school/local authority, set targets for the provision. We would then engage one of our Education Specialists (Tutors) for, usually, a one to one provision with the student.